Plugs into where you already sell
Connect your store and CRM from the console, or drop the one-line snippet on any site, WordPress included. Context flows in, resolutions flow back, nobody copies between tabs. And the store runs two ways: install what you need, or publish an app of your own for other workspaces.
Wired in, not bolted on
Shopify
Order lookup, tracking and returns from your store. Signed-in storefront customers are recognized automatically; everyone else verifies the email on the account first.
Salesforce
Escalations file Salesforce cases automatically, with the conversation transcript attached and the customer matched by email.
HubSpot
Escalations open HubSpot tickets on your default pipeline and associate the contact by email. One direction only: chat to CRM, never back.
WordPress
One script tag before the closing body tag, and WooCommerce REST keys turn on order lookup with the same email-verified gate as Shopify.
Shopify
WooCommerce
WordPress
Salesforce
HubSpot
Slack
Gmail
Outlook
Twilio
Stripe
Klaviyo
Notion
Airtable
Google Drive
Google Calendar
GitHub
Zendesk
Herro
Canva
Confluence
Figma
Claude
ChatGPT
Gemini
Grok
fal.ai
Ideogram
Forms
PrintflyOne
SenseiEvery tile in the store shows an honest status, and every credential is validated live and stored encrypted.
Built by Shinobi, installed in one click
First-party apps ship through the same App Store lane as everything else: real tiles, real statuses, one-click installs.
Forms
Build website forms in the Studio builder, drop the iframe embed on your site, and route submissions to a PrintflyOne Case, HubSpot or Salesforce with every field mapped.
PrintflyOne
The CRM layer built in: your customer book with accounts and orders, Cases with full activity, and Team Chat.
Sensei
Your AI partner as a full workspace. Included on Growth and up, $49/mo on plans below.
Autopilot
Shinobi drives the visitor's browser: guided, page-aware on-screen actions in the widget. $99/mo when it arrives.
Your other tools become Sensei's reading list
Reference apps feed content into Sensei: pick a Google Doc, Sheet or Slide and it lands in a notebook or a message, read live. Google Drive, Notion, Airtable and Klaviyo connect today; Google Calendar, Canva, Confluence and Figma are on the shelf with honest "soon" labels until each one is wired.
Google Drive, Docs & Sheets
The real Google Picker: choose only the files you want to share, and Sensei reads them live. No bulk drive access, no stale copies.
Bring your own Google app
Use the platform's Google app or paste your own client in five guided minutes. The console teaches the setup inline.
The rest, labeled truthfully
Unwired tiles are grayed with a Get label, never faked. When a connector ships, the tile goes live. That is the whole ceremony.
Plug in the model you trust
Run on the managed house engine, or bring your own key and route each job (the agent, the judges, the writers, the Sensei workspace) to the engine that fits. Your keys mean a $0 AI line on the meter.
Claude
Sonnet for balance, Opus for the deepest reasoning, Haiku for speed.
ChatGPT
GPT-4o on your own key, routed to the jobs you choose.
Gemini
Flash for volume, Pro for judgement calls.
Grok
Fast variants for high-volume routing on your key.
Publish your own app. Install someone else's
Any workspace can bundle what it built (composed cards, workflows, knowledge articles) into an app. Publish it internally first, submit it for marketplace review, and other workspaces install it with one click. Installed pieces land as drafts behind the same review gates as everything else.
Cards, workflows, articles
An app is a working setup, not a zip file. Handoff targets are stripped on publish and re-pointed by the installer, so nothing leaks between workspaces.
Your workspace sees it first
Publishing is instant and private to you. The marketplace is opt-in: submit, get reviewed, go live to everyone.
Real apps, real listings
Marketplace apps carry a price or ship free, by your choice. The first paid community listing is already in the store; paid installs switch on with publisher payouts.
Anything with an endpoint becomes a tool
Your API, callable by Shinobi
Define HTTP tools: name, description, parameters, endpoint. Each runs on its own credential, stored server-side, never in a browser.
Session API + exports
Start sessions and stream replies over the public session API. Export conversations and cases as CSV whenever you want your data somewhere else.
Any site, 15 minutes
Paste one script tag and the widget is live, branded, page-rules applied. The onboarding wizard checks your install and confirms when it detects the tag.
Connect your store this afternoon
14-day free trial · Shopify connect takes minutes, not a sprint
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