Everything support needs, one brain behind it
Four surfaces, one agent. Start where it hurts most, the rest is already wired in.
Shinobi Studio
Describe it and Sensei builds it: workflows, tools, a knowledge brain from your own site. You approve everything.
See the Studio →TALKLivechat
On-brand chat with tappable menus, product cards, add-to-cart and order tracking in the thread.
See Livechat →REMEMBERContext Engine
Customer 360 with real orders, conversations that survive reloads, identity earned before anything private.
See the Context Engine →IMPROVEInsights & QA
Every conversation reviewed against your own criteria. Issues surface themselves. 89% resolved, measured.
See Insights →Every product, by name
No mystery bundles. Each piece has a name, a job, and an honest status. LIVE means working for customers today; NEXT means named, scoped and in build order.
Livechat
On-brand chat with menus, product cards, add-to-cart, trackers, forms and return labels in the thread.
LIVEStudio
Workflows on a canvas, tools with live test runs, a brain built from your own site. Nothing ships unseen.
LIVESensei
Your AI partner: a full chat + cowork workspace over your live business, all behind your approval. Included on Growth and up, a $49/mo add-on below.
LIVEContext Engine
Customer 360 with real orders, memory across conversations, identity earned before anything private.
LIVEInsights & QA
Every conversation reviewed against your own plain-language criteria. Issues surface themselves.
LIVESelf-Healing
Your agent fixes itself, with your approval: every recommendation gets a Fix with Sensei button. You approve, it ships.
LIVELive Assist
While your team chats, Shinobi stays in the room: instant grounded answers and one-click inserts.
LIVEMissions
Goals, signals and guardrails for long-horizon engagement, audited in the open before anything sends.
LIVEWorkspace
Every capability you've unlocked with real state: active, one click away, or coming next.
LIVETraining
Where the agent trains: persona sims against your real agent, scored on your pass criteria. Failures land in Self-Healing.
LIVEScout
Ask Scout anything about your conversations, every answer linked to real transcripts. The weekly brief writes itself.
LIVEExperiments
A/B on the real agent: arm B changes one lever, measured with a significance gate before anything is adopted.
LIVEStrategies
In-conversation plays: who it is for, the moment it fits, what Shinobi offers. Once per conversation, never mid-problem.
LIVEPublish
Your agent inside ChatGPT, Gemini and any assistant that can call an API. One key, answers only from your live knowledge.
LIVEApp Store
A two-sided store: install connectors and apps, publish your own as capability packs, and plug in AI models: Claude, ChatGPT, Gemini, Grok.
NEXTAutopilot
Shinobi drives the browser with guided, on-screen actions. Console onboarding tours roll out in stages; your own site is next.
Also in the next column: Shinobi Email and missions that send on their own. Each goes live here the day it ships.
The console, in motion
A simulation of one support hour, drawn with the real console: conversations arrive, Shinobi answers, tools fire and humans claim the ones that matter.
There are basic LLM bots. There are "AI Agents".
Then there's Shinobi.
Measured on real storefront traffic across the Ninja Transfers brands, not a benchmark deck. Put Shinobi head-to-head with anyone.
And for your side of the desk: Sensei
Shinobi handles your customers. Sensei is the AI partner for you and your team: a full chat + cowork workspace grounded in your live conversations, orders and knowledge. It works the console on your say-so, taking a restore point before every first write, hands off entire jobs, runs them on a schedule, and shows a glass-box trace on every reply. Included on Growth plans and up, or a flat $49/mo add-on on smaller plans.
Message Sensei. Type /share to post the last reply to Team Chat
Here's how Shinobi can help
Shinobi learns and gains intelligence with every customer it works with, and it outperforms every competitor. Not even close. An 89% end-to-end resolution rate, measured on real storefront traffic across the Ninja Transfers brands. Put Shinobi head-to-head with anyone: it actually helps customers instead of passing them to a form or a service ticket and calling that a success.
Plugs into where you already sell
Connect your store and CRM from the console, or drop the one-line snippet on any site, WordPress included. The store runs two ways: install connectors, reference apps like Google Drive and Notion, and AI engines, or publish your own app for other workspaces.
One Agent Handles Everything
14-day free trial · metered AI included · no deploys, ever
Start free trialLog in to the console See pricing