Everything your Shinobi can do
Workspace highlights every capability you've unlocked inside your Shinobi platform, and what you could turn on next. Each row shows its real state: active right now, one click from on, or coming soon.
On, one click away, or coming soon
Most platforms show you a feature list. Workspace shows you your workspace.
Already working for you
Active means it's on right now, with the live detail beside it: how many articles are published, which menus and workflows are running.
One click to turn on
Available means it's ready but switched off. The link takes you straight to the exact page and setting, no digging.
Coming next
Soon means we're still building it. There's nothing to configure yet, so you'll never see a switch that doesn't work.
One page, every capability, real state
Workspace reads your live settings every time the page loads, so what you see is always what your Shinobi can actually do.
From brain to storefront to team
Workspace covers the whole platform, grouped the way you think about it.
What it knows and how it behaves
The knowledge brain, brand voice, AI-drafted workflows, custom API tools and your own model key. Built in Studio.
The widget customers see
Branded chat with guided menus, product cards, order trackers, photo understanding and identity verification. All of Livechat.
Commerce in the conversation
Storefront connections for order lookup, reorders, propose-only quotes and product showcases with add-to-cart.
Humans one hand-off away
Queues and routing, escalation triggers, teammates, Team Chat with channels, huddles and the Slack bridge, CRM handoff and workforce planning.
See everything, miss nothing
QA on every conversation, issue detection, the Self-Healing fix loop, Training sims, Scout research and the usage ledger.
Named, scoped, in order
Email as a channel, more messaging channels, autonomous missions and Autopilot on your own site. Listed with no fake toggles: each row flips to active the day it ships.