One console. Everything on the record
Inbox, cases, customers, queues, reports and the widget studio, built around one rule: Shinobi does the work, your team sees everything, and nothing important happens off the record.
Watch the console work
A simulated support hour on the real console UI: conversations arrive, Shinobi answers with tool traces, an escalation fires and a teammate claims it. The Customer Widget tab is our own live Shinobi, ask it anything.
The console, in motion
A simulated support hour on the real console: conversations arrive, Shinobi answers with tool traces, an escalation fires and a teammate claims it. Sample data, the real UI.
Port the muscle. Skip the busywork.
Knowledge that writes itself
Import docs or crawl your site. Shinobi answers with citations and drafts the articles it's missing. You approve.
Acts, safely
Order lookup, tracking and returns, plus your own API tools with per-tool credentials. Write actions run on signed, single-use tokens.
Knows when to hand off
Plain-language escalation rules, live inbox and hours-aware coverage, AI summaries on every escalation. Nobody repeats themselves.
Your AI, your rules
Bring your own model key or run on our managed pool. Guardrails, coverage windows and metered usage you can see in real time.
Documented end to end
Your team will feel at home in an hour
14-day free trial · full console included on every plan
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